An ecosystem of living with severe, long-term pain – the role of (un)accepting systems: a qualitative study

Authors

DOI:

https://doi.org/10.59210/b6py9v95

Keywords:

chronic pain, pain care, health inequalities, health equity, biopsychosocial, socioeconomic factors

Abstract

Background:  Coming to terms with chronic pain is a complex process.  In earlier research, we found that accepting chronic pain is a fluid and continuous journey, experienced within socio-cultural-political worlds, which we conceptualised as an Ecosystem. These findings showed potentially unequal opportunities to experience a positive state of acceptance, with scope for improvements. We did not know how people living with chronic pain may relate to the findings. We therefore aimed to contextualise our (earlier) findings with people who live with chronic pain and experience marginalisation, and to generate ideas for improvement based on the concept of any individual journey with acceptance taking place within an ‘Ecosystem.’

Methods:  We recruited through NHS contacts. We used focus groups and diaries to collect qualitative data, which we explored using thematic analysis. The research is exploratory in nature.

Results: We recruited seven participants (two men, five women), all living with severe chronic pain and multiple long-term conditions. Most described difficulty making ends meet, none were in paid employment, nor had university degree level of formal education.

We found three themes from the qualitative data analysis, two focused on structural, systemic features: ‘unaccepting, disconnected and dehumanising systems: treated like ‘tick boxes,’’ and ‘connected, understanding and accepting systems: towards inclusion.’ One theme showed the individual nature of experiences; ‘individual variations in the experiences and journey of coming to terms and living with chronic pain.’

Conclusions: Our findings show new insights into phenomena associated with coming to terms (and living) with chronic pain; including how state systems, structures and societal attitudes can influence experiences. Individuals with chronic pain may accept aspects of their painful condition, however, others around them, healthcare staff and institutional structures may not accept (or account for) the nature of chronic pain, leading to distress, stigmatisation, and feeling misunderstood. We demonstrate a focus on working with individuals with chronic pain, without socioeconomic privilege, to give insights into their lives and the impact of social context including political decisions – pain is unavoidably political for those at the sharp end of these experiences. 

Downloads

Download data is not yet available.

References

1. Treede R, Rief W, Barke A, et al. Chronic pain as a symptom or a disease: the IASP Classification of Chronic Pain for the International Classification of Diseases (ICD-11). Pain 2019; 160: 19–27. doi: 10.1097/j.pain.0000000000001384

2. Scottish Government. Scottish Health Survey 2022 main report – volume 1. 2023. Available at: https://www.gov.scot/publications/scottish-health-survey-2022-volume-1-main-report/

3. Morgan CL, Conway P, Currie CJ. The relationship between self-reported severe pain and measures of socio-economic disadvantage. European Journal of Pain 2011; 15: 1107–1011. doi: 10.1016/j.ejpain.2011.04.010

4. Dahlhamer J, Lucas J, Zelaya C, et al. Prevalence of chronic pain and high-impact chronic pain among adults — United States, 2016. Morbidity and Mortality Weekly Report 2018; 67: 1001–6. doi: 10.15585/mmwr.mm6736a2

5. Foley HE, Knight JC, Ploughman M, et al. Association of chronic pain with comorbidities and health care utilization: a retrospective cohort study using health administrative data. Pain 2021; 162: 2737–2749. doi: 10.1097/j.pain.0000000000002264

6. Krauth SJ, Steell L, Ahmed S, et al. Association of latent class analysis-derived multimorbidity clusters with adverse health outcomes in patients with multiple long-term conditions: comparative results across three UK cohorts. eClinicalMedicine 2024; 74: 102703. doi: 10.1016/j.eclinm.2024.102703

7. Phillips CJ. The cost and burden of chronic pain. Reviews in Pain 2009; 3: 2–5. doi: 10.1177/204946370900300102

8. Breivik H, Eisenberg E, O'Brien T. The individual and societal burden of chronic pain in Europe: the case for strategic prioritisation and action to improve knowledge and availability of appropriate care. BMC Public Health 2013; 13: 1229. doi: 10.1186/1471-2458-13-1229

9. GBD 2017 Disease and Injury Incidence and Prevalence Collaborators. Global, regional, and national incidence, prevalence, and years lived with disability for 354 diseases and injuries for 195 countries and territories, 1990–2017: a systematic analysis for the Global Burden of Disease Study 2017. Lancet 2018; 392: 1789–858. doi: 10.1016/S0140-6736(18)32279-7

10. Toye F, Seers K, Allcock N, et al. Patients' experiences of chronic non-malignant musculoskeletal pain: a qualitative systematic review. Br J Gen Pract 2013; 63: e829–e841. doi: 10.3399/bjgp13X675412

11. Toye F, Seers K, Hannink E, et al. A mega-ethnography of eleven qualitative evidence syntheses exploring the experience of living with chronic non-malignant pain. BMC Med Res Methodol 2017; 17: 116. doi: 10.1186/s12874-017-0392-7

12. Zajacova A, Grol-Prokopczyk H, Zimmer Z. Sociology of chronic pain. Journal of Health and Social Behavior 2021; 62: 302–317. doi: 10.1177/00221465211025962

13. Smith JA, Osborn M. Pain as an assault on the self: an interpretative phenomenological analysis of the psychological impact of chronic benign low back pain. Psychology & Health 2007; 22: 517–534. doi: 10.1080/14768320600941756

14. Stilwell P, Hudon A, Meldrum K, et al. What is pain-related suffering? Conceptual critiques, key attributes, and outstanding questions. The Journal of Pain 2022; 23: 729–738. doi: 10.1016/j.jpain.2021.11.005

15. Scott W, Buchman DZ, Vasiliou VS. The multi-dimensional stigma of chronic pain: a narrative review. Current Opinion in Psychology 2025; 62: 101980. doi: 10.1016/j.copsyc.2024.101980

16. Webster F, Connoy L, Sud A, et al. Chronic struggle: an institutional ethnography of chronic pain and marginalization. The Journal of Pain 2023; 24: 437–448. doi: 10.1016/j.jpain.2022.10.004

17. Craig KD, Holmes C, Hudspith M, et al. Pain in persons who are marginalized by social conditions. PAIN 2020; 161: 261–265. doi: 10.1097/j.pain.0000000000001719

18. Macgregor C, Walumbe J, Tulle E, et al. Intersectionality as a theoretical framework for researching health inequities in chronic pain. British Journal of Pain 2023; 17: 479–490. doi: 10.1177/20494637231188583

19. Scottish Government. Pain management: service delivery framework implementation plan. 2022. Available at: https://www.gov.scot/publications/framework-pain-management-service-delivery-implementation-plan/

20. Gilbert S, Holdsworth L, Smith B. The Scottish model for chronic pain management services. British Journal of Healthcare Management 2014; 20: 568–577.

21. Macgregor C, Seenan C, Shanmugam S, et al. Who is providing pain care? Mapping chronic pain services across Scotland using freedom of information requests. British Journal of Pain [early online publication] 2026.

22. Blane D, Lunan C, Bogie J, et al. Tackling the inverse care law in Scottish general practice: policies, interventions and the Scottish Deep End Project. University of Glasgow, University of Edinburgh 2024. Available at: https://www.health.org.uk/publications/tackling-the-inverse-care-law-in-scottish-general-practice

23. Heap D. Goodbye to PIP, but hello to what? Disability, social security, devolution and policy change in Scotland. Journal of Poverty and Social Justice 2024; 32: 170–188.

24. Official Statistics. Social Security Scotland: Adult Disability Payment statistics to 31 January 2025. Official Statistics 2025.

25. Cheetham M, Moffatt S, Addison M, Wiseman A. Impact of Universal Credit in North East England: a qualitative study of claimants and support staff. BMJ Open 2019; 9: e029611. doi: 10.1136/bmjopen-2019-029611

26. McCracken LM, Yu L, Vowles KE. New generation psychological treatments in chronic pain. BMJ 2022; 376: e057212. doi: 10.1136/bmj-2021-057212

27. National Institute for Health and Care Excellence. Chronic pain (primary and secondary) in over 16s: assessment of all chronic pain and management of chronic primary pain. NICE guideline NG193. 2021.

28. Hayes SC. Acceptance and commitment therapy, relational frame theory, and the third wave of behavioral and cognitive therapies: republished article. Behaviour Therapy 2016; 47: 869–885. doi: 10.1016/j.beth.2016.11.006

29. Feliu Soler A, Montesinos F, Gutiérrez-Martínez O, et al. Current status of acceptance and commitment therapy for chronic pain: a narrative review. Journal of Pain Research 2018; 11: 2145–2159. doi: 10.2147/JPR.S145356

30. Gatchel RJ, Peng YB, Peters ML, et al. The biopsychosocial approach to chronic pain: scientific advances and future directions. Psychological Bulletin 2007; 133: 581–624. doi: 10.1037/0033-2909.133.4.581

31. Macgregor C, Blane DN, Tulle E, et al. An ecosystem of accepting life with chronic pain: a meta-ethnography. British Journal of Pain 2024; 18: 365–381. doi: 10.1177/20494637241250271

32. O'Connell NE, Richards GC, Soliman N, et al. ENTRUST-PE: an integrated framework for trustworthy pain evidence. White Paper. 2024.

33. Morais CA, Aroke EN, Letzen JE, et al. Confronting racism in pain research: a call to action. The Journal of Pain 2022; 23: 878–892. doi: 10.1016/j.jpain.2022.03.004

34. O'Brien BC, Harris IB, Beckman TJ, et al. Standards for reporting qualitative research. Academic Medicine 2014; 89: 1245–1251. doi: 10.1097/ACM.0000000000000388

35. Bongiorno AW. Participatory action research procedures. In: Chesney MD, ed. Nursing Research Using Participatory Action Research: Qualitative Designs and Methods in Nursing. New York: Springer, 2014.

36. Paradis E, Nimmon L, Wondimagegn D, et al. Critical theory: broadening our thinking to explore the structural factors at play in health professions education. Academic Medicine 2020; 95: 842–845. doi: 10.1097/ACM.0000000000003153

37. Pope C, Mays N. The role of theory in qualitative research. In: Pope C, Mays N, eds. Qualitative Research in Health Care. 4th ed. UK: John Wiley and Sons Ltd, 2020.

38. Collins PH, Bilge S. Intersectionality. Cambridge: Polity Press, 2020.

39. Pollock A, Campbell P, Struthers C, et al. Stakeholder involvement in systematic reviews: a scoping review. Systematic Reviews 2018; 7: 208. doi: 10.1186/s13643-018-0780-3

40. National Institute for Health Research. Briefing notes for researchers: public involvement in NHS, health and social care research. 2021. Available at: https://www.nihr.ac.uk/documents/briefing-notes-for-researchers-public-involvement-in-nhs-health-and-social-care-research/27371

41. Nind M, Kaley A, Hall E. Focus group method. In: Liamputtong P, ed. Handbook of Social Inclusion. Cham: Springer International Publishing, 2022.

42. Public Health Scotland. Health Board (2019) population health estimates. 2024. Accessed 5 January 2025.

43. Bytheway B. Timescapes Methods Guides Series Guide No. 7: The Use of Diaries in Qualitative Longitudinal Research. 2012.

44. Pope C, Ziebland S, Mays N. Analysis. In: Pope C, Mays N, eds. Qualitative Research in Health Care. 4th ed. UK: John Wiley and Sons Ltd, 2020.

45. Braun V, Clarke V. Thematic Analysis: A Practical Guide. London: SAGE, 2022.

46. Buchman DZ, Ho A, Goldberg DS. Investigating trust, expertise, and epistemic injustice in chronic pain. Journal of Bioethical Inquiry 2016; 14: 31–42. doi: 10.1007/s11673-016-9706-y

47. Doebl S, Macfarlane GJ, Hollick RJ. "No one wants to look after the fibro patient": understanding models, and patient perspectives, of care for fibromyalgia: reviews of current evidence. PAIN 2020; 161: 1949–1963. doi: 10.1097/j.pain.0000000000001966

48. Chapman CR, Tuckett RP, Song CW. Pain and stress in a systems perspective: reciprocal neural, endocrine, and immune interactions. The Journal of Pain 2008; 9: 122–145. doi: 10.1016/j.jpain.2007.09.006

49. Pincus T, Burton AK, Vogel S, et al. A systematic review of psychological factors as predictors of chronicity/disability in prospective cohorts of low back pain. Spine 2002; 27: E109–E120. doi: 10.1097/00007632-200201150-00002

50. Nicholas M, Vlaeyen JWS, Rief W, et al. The IASP classification of chronic pain for ICD-11: chronic primary pain. Pain 2019; 160: 28–37. doi: 10.1097/j.pain.0000000000001390

51. Garthwaite K. Fear of the brown envelope: exploring welfare reform with long-term sickness benefits recipients. Social Policy and Administration 2014; 48: 782–798. doi: 10.1111/spol.12049

52. Garthwaite K. Becoming incapacitated? Long-term sickness benefit recipients and the construction of stigma and identity narratives. Sociology of Health & Illness 2015; 37: 1–13. doi: 10.1111/1467-9566.12168

53. Nelson E. Social determinants of chronic pain management for people who use drugs: an ethics of care approach. Nursing Inquiry 2025; 32: e12665. doi: 10.1111/nin.12665

54. Charon R. Narrative Medicine: Honoring the Stories of Illness. Oxford: Oxford University Press, 2006.

55. Lavie-Ajayi M, Almog N, Krumer-Nevo M. Chronic pain as a narratological distress: a phenomenological study. Chronic Illness 2012; 8: 192–200. doi: 10.1177/1742395312445351

56. Bury M. Chronic illness as biographical disruption. Sociology of Health & Illness 1982; 4: 167–182. doi: 10.1111/1467-9566.ep11339939

57. Varul MZ. Talcott Parsons, the sick role and chronic illness. Body and Society 2010; 16: 72–94. doi: 10.1177/1357034X09351414

58. Pryma J. "Even my sister says I'm acting like a crazy to get a check": race, gender, and moral boundary-work in women's claims of disabling chronic pain. Social Science and Medicine 2017; 181: 66–73. doi: 10.1016/j.socscimed.2017.03.031

59. Bambra C, Smith KE. No longer deserving? Sickness benefit reform and the politics of (ill) health. Critical Public Health 2010; 20: 71–83. doi: 10.1080/09581590903214887

60. Seaman R, Walsh D, Beatty C, et al. Social security cuts and life expectancy: a longitudinal analysis of local authorities in England, Scotland and Wales. Journal of Epidemiology and Community Health 2024; 78: 82–88. doi: 10.1136/jech-2022-220055

61. Atay A, Florisson R, Williams GD, et al. Stemming the tide: healthier jobs to tackle economic inactivity. 2024.

62. Grant M, Rees S, Underwood M, et al. Obstacles to returning to work with chronic pain: in-depth interviews with people who are off work due to chronic pain and employers. BMC Musculoskeletal Disorders 2019; 20: 486. doi: 10.1186/s12891-019-2525-7

63. Anema JR, Schellart AJM, Cassidy JD, et al. Can cross country differences in return-to-work after chronic occupational back pain be explained? An exploratory analysis on disability policies in a six country cohort study. Journal of Occupational Rehabilitation 2009; 19: 419–426. doi: 10.1007/s10926-009-9192-1

64. Wailoo K. Pain: A Political History. Baltimore: Johns Hopkins University Press, 2014.

65. Shipton D, Sarica S, Craig N, et al. Knowing the goal: an inclusive economy that can address the public health challenges of our time. Journal of Epidemiology and Community Health 2021; 75: 1129–1134. doi: 10.1136/jech-2021-216365

66. Fioramonti L, Coscieme L, Costanza R, et al. Wellbeing economy: an effective paradigm to mainstream post-growth policies? Ecological Economics 2022; 192: 107261. doi: 10.1016/j.ecolecon.2022.107261

67. Gkiouleka A, Wong G, Sowden S, et al. Reducing health inequalities through general practice: a realist review and action framework. Health and Social Care Delivery Research 2024; 12(7). doi: 10.3310/FDAD5069

68. Palmer W, Hemmings N, Rosen R, et al. Improving access and continuity in general practice: evidence review. Nuffield Trust, 2018.

69. Healthcare Improvement Scotland. Gathering views report on chronic pain. 2023.

70. McCartney G, Dickie E, Escobar O, et al. Health inequalities, fundamental causes and power: towards the practice of good theory. Sociology of Health & Illness 2021; 43: 20–39. doi: 10.1111/1467-9566.13176

71. May CR, Eton DT, Boehmer K, et al. Rethinking the patient: using burden of treatment theory to understand the changing dynamics of illness. BMC Health Services Research 2014; 14: 281. doi: 10.1186/1472-6963-14-281

72. Paasche-Orlow MK, Wolf MS. Addressing health literacy. JAMA 2025; 333: 393–394. doi: 10.1001/jama.2024.22746

73. Robertson R, Blythe N, Jeffries D. Tackling health inequalities on NHS waiting lists. King's Fund, 2023. Available at: https://www.kingsfund.org.uk/insight-and-analysis/reports/health-inequalities-nhs-waiting-lists

74. Raymond A, Watt T, Douglas HR, et al. Health inequalities in 2040: current and projected patterns of illness by deprivation in England. Health Foundation, 2024.

Downloads

Published

2026-05-20

How to Cite

An ecosystem of living with severe, long-term pain – the role of (un)accepting systems: a qualitative study. (2026). Pain and Rehabilitation, 56(1). https://doi.org/10.59210/b6py9v95

Similar Articles

1-10 of 23

You may also start an advanced similarity search for this article.